Frequently Asked Questions

Helpful Hand Property Services is a newer, family-owned local company serving the Upstate (Greenville, Greer, Anderson, Clemson, Spartanburg). We offer professional pressure washing, interior/exterior painting, and junk removal with straightforward pricing, text updates, and photo proof when we’re done.

Yes — we’re fully insured. You can request a COI for your records or HOA.

Not required. Please make sure exterior water is on (for washing), pets are inside, and gates are unlocked. We text an ETA, send an arrival photo, and share before/after photos when finished.

Soft washing uses low pressure plus detergents to safely remove algae and grime on delicate surfaces (siding, roofing). Traditional pressure washing uses higher pressure for hard surfaces (concrete, brick). Many consumer guides recommend soft washing for siding/roofs to avoid damage. We choose the safest method for each surface. Source: homeowner guidance on soft-washing vs. pressure washing.

We pre-wet and rinse landscaping, control runoff, and use plant-safe procedures. Pets should remain indoors during service and can return outside after final rinse.

No. We use a rotary surface cleaner (not a wand) for even passes, then post-treat so your concrete dries evenly without striping.

Once it’s dry — usually within a few hours on a normal weather day. We’ll confirm before we leave.

Prep (masking, protection), light surface repairs (patch/caulk), quality primers where needed, and two finish coats unless otherwise specified. We do a final walkthrough and leave touch-up clearly labeled.

Yes — we’ll suggest durable sheens for the space (e.g., washable eggshell/satin for living areas, semi-gloss for trim) and can apply samples so you can see colors in your light.

We can specify low- or zero-VOC paints to minimize odor and off-gassing, and we ventilate as we work. Ask us to price both options.

Homes built before 1978 may contain lead-based paint. We follow lead-safe work practices and, when applicable, comply with EPA’s Renovation, Repair and Painting (RRP) program requirements. Source: U.S. EPA — Renovation, Repair and Painting (RRP) program.

Furniture, mattresses, appliances, yard debris, construction debris, garage/attic cleanouts, bagged trash, and more. If it’s non-hazardous and liftable, we can likely remove it.

We can’t remove hazardous waste (e.g., chemicals, paint thinner, fuel, asbestos). We’ll guide you to local HHW resources if needed. Many national junk-hauling FAQs outline similar restrictions and emphasize donation/recycling where possible.

Yes — whenever practical, we donate and recycle to reduce landfill. We can leave a donation receipt when provided by the receiving organization.

Use our quick quote form to share your address, service, and any notes. You’ll receive a fast, fixed quote (or a tight ballpark for variable junk loads), plus our next available times.

Often, yes — especially for junk removal and small washing jobs. We’ll text an ETA and an arrival photo when we’re en route.

Primarily by volume (truck space) with a minimum pickup. Heavy materials (e.g., construction debris) and special handling may affect pricing — a common approach across national junk-hauling providers.

Major cards, cash, and invoice via email/text. Residential work is paid on completion; larger paint projects may require a deposit to reserve materials/time.

We stand behind our work. If anything isn’t right, we’ll make it right quickly. Many painting projects include a workmanship warranty — ask for details on your quote.

No fee for weather-related delays. For other changes, please give us a heads-up — we’ll work around your day.

Need photos or a completion note for your HOA or listing? We’ll send before/after photos and can provide a quick letter upon request.